Frequently Asked Questions

Q. Do I need to provide cleaning products?

No, we bring our cleaning supplies. If you have specific products you want to use then you are welcome to provide them.

Q. What do I need to prepare for your cleaning services?

The only thing you will need to prepare for your cleaning service is for linens to be washed/dishwasher loaded.

Q. How do I pay for my cleaning service?

Check/Venmo/QuickBooks Online

Q. Can I choose a specific time of day for my cleaning service?

Yes, we offer scheduling.

Q. Do I have to be home when the cleaning team arrives?

There is no need for you to be home while we are performing your cleaning services, but you are welcome to be home at the time!

Q. Are you insured?

Yes, our cleaners are insured.

Q. What do I do with my pet while you are in my home?

If they are friendly they can stay, if they don't do well with new people we prefer he gets out away in a room that we won't be cleaning or put him in kennel.

Q. Who will actually be cleaning my home?

Professional and experienced cleaners from our team!