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Welcome to the Perfection & Elegant FAQ Page – Your Gateway to Clarity and Convenience 


Step into Perfection & Elegant, your top choice for outstanding cleaning services in the enchanting areas of Truckee, Incline, and Tahoe City. Recognizing that your space transcends mere property status, we perceive it as a mirror of your lifestyle and a haven for relaxation. 


Here, we address your most common queries and concerns to ensure a seamless experience with our exceptional cleaning services. Discover insights into our tailored solutions, environmental practices, and the unique aspects that set us apart. 


Explore our frequently asked questions to embark on a journey of understanding, transparency, and satisfaction. Your peace of mind begins here.

  • What types of properties do you clean?

    Perfection & Elegant caters to a wide range of properties, including residential homes, vacation rentals, commercial spaces, and post-construction sites. Our services are tailored to meet the unique needs of each property type.

  • How do I request a cleaning service?

    Scheduling a cleaning service with us is easy. Simply contact our team through our website, email, or phone, and we'll guide you through the process of selecting the right service for your needs and scheduling a convenient time.

  • How do I pay for my cleaning service?

    Check/Venmo/QuickBooks Online

  • Can I choose a specific time of day for my cleaning service?

    Yes, we offer scheduling.

  • Do I have to be home when the cleaning team arrives?

    There is no need for you to be home while we are performing your cleaning services, but you are welcome to be home at the time!

  • Are you insured?

    Yes, our cleaners are insured.

  • What do I do with my pet while you are in my home?

    If they are friendly they can stay, if they don't do well with new people we prefer he gets out away in a room that we won't be cleaning or put him in kennel.

  • Who will actually be cleaning my home?

    Professional and experienced cleaners from our team!

  • Are your cleaning products environmentally friendly?

    Yes, we prioritize the use of environmentally friendly cleaning products that are safe for both your property and the planet. Our commitment to sustainability ensures a healthy and eco-conscious approach to cleaning.

  • What makes Perfection & Elegant different from other cleaning companies?

    Perfection & Elegant stands out for its commitment to excellence, attention to detail, and personalized service. Our experienced team, cutting-edge technology, and diverse range of services set us apart in delivering a superior cleaning experience.

  • Can I customize the cleaning services based on my specific needs?

    Absolutely. We understand that every property is unique, and our services can be tailored to meet your specific requirements. Whether you need a one-time deep clean or a recurring service, we can customize our offerings to suit your needs.

  • What happens if I am not satisfied with the cleaning service?

    Customer satisfaction is our top priority. If you're not completely satisfied with our service, please contact us within 24 hours, and we will address any concerns and make it right.

  • What services do you offer in California?

    In California, our reliable home cleaning services encompass everything from handyman services and property management to home improvement and removal services. Whether it's landscaping or comprehensive property maintenance, our commitment to reliable services ensures your home is in capable hands.

  • Do I need to provide cleaning products?

    No, you don't need to worry about supplying cleaning products. At Perfection & Elegant, we bring our own high-quality, environmentally friendly cleaning products to ensure a thorough and effective cleaning process.

  • What do I need to prepare for your cleaning services?

    To make our cleaning services as efficient as possible, we kindly ask you to tidy up personal items and secure any valuable or fragile belongings. This allows our team to focus on providing the best cleaning results without any potential disruptions.

  • Can I choose a specific time of day for my cleaning service?

    Yes, we understand the importance of scheduling that suits your lifestyle. While we cannot guarantee an exact time due to the nature of our work, we strive to accommodate your preferences as closely as possible.

  • Do I have to be home when the cleaning team arrives?

    No, you don't need to be present during the cleaning. Many of our clients securely provide access to their homes. Rest assured, our professional team is trained to respect your privacy and handle your property with care.

Why Place Your Trust in Us?


As your trusted general contractor and home maintenance expert, Perfection & Elegant is committed to delivering quality work for homeowners in every aspect of home maintenance. Our comprehensive home services extend from home improvement and home repair to specialized offerings like snow removal, interior cleaning, post-construction, concierge service, pressure washing, deck staining, etc.


Beyond the standard, we provide concierge services, ensuring that every facet of your home care is seamlessly managed. Elevate your living experience with our expertise and dedication to delivering top-notch home services.

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Experience the Perfection & Elegant Difference Today!

Elevate your living or working space with our exceptional cleaning services in Truckee, Incline, and Tahoe City. Contact us now to schedule your next cleaning service and discover the perfection of property care. 


At Perfection & Elegant, your satisfaction is our commitment. Whether it's a residential home, vacation rental, or commercial space, trust us to deliver excellence. Reach out through our provided contact details - call us at (530) 448-6767 send an email to pnehomemanagement@gmail.com, or submit an online inquiry through our Contact Form. 


Embark on a journey towards a pristine and inviting space with Perfection & Elegant, where excellence meets perfection.

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